Digital Sustainment Champion
About the Role: GMC (Gore Medical Components) is in the midst of a transformation of our digital tools from a set of legacy systems to more a more modern set, centered around SAP. Deployment of these new tools is only the first step towards value realization. The next challenge is ensuring successful adoption and incorporation of these tools into our way of working. Refinement and continual improvement of the tools is an essential component of value realization. The GMC Digital Sustainment Champion is responsible for stewarding GMC through the post-implementation system stabilization and into an environment where we leverage these tools for ongoing value creation. They will do so by building the infrastructure to drive sustainment and continual improvement in partnership with site-specific Associates and GMC digital team Associates leveraging Gore Business System (GBS) methodologies.
This position will be located at our facility in Elkton, Maryland, or facility in Flagstaff, Arizona with the possibility of a hybrid remote work arrangement, depending upon the responsibilities of the role and business needs.
- Lead SAP sustainment and continual improvement initiatives to drive value realization of new digital tools by increasing production efficiency, improving ease of use and leveraging system-derived data to inform decision-making
- Partner with plant SMEs, superusers, Business Process Specialists and Data Stewards to identify improvement opportunities
- Manage sustainment backlog to ensure the highest value initiatives are prioritized and resourced
- Partner with plant Leadership, GMC Leadership, shared SAP instance partners, GPS (Gore Performance Solutions) and GF (Gore Fabrics), Gore Medical (for IT support) and ETO (Enterprise Transformation) to ensure critical improvement activities are resourced to win
- Leverage Gore Business System methodologies to drive continual improvement initiatives for digital tool
- Support hypercare phase of new system deployments (e.g. additional SAP modules, eQMS software) to enable incorporation of new sustainment needs into backlog portfolio
Required Qualifications:
- Minimum 5 years' experience in planning (forecast to plan), manufacturing (plan to make), logistics & warehouse management or quality management related to ERP systems
- Demonstrated success affecting broad change inclusive of business processes, documented procedures, data flow, Associate behaviors and organizational design
- Cross-functional influencing across a diverse set of backgrounds (e.g. manufacturing, quality, engineering, broad leadership)
- Demonstrated success leading collaborative problem-solving efforts
- Ability to efficiently prioritize and resource complex initiatives in a dynamic environment
- Ability and willingness to travel up to 15%
Desired Qualifications:
- Experience participating in SAP deployment and sustainment activities
- Experience working with external partners (e.g. consultants, vendors)
- Experience with kaizen, root cause analysis and other systematic problem-solving methodologies
This position requires access to export-controlled areas and information. Candidates must be "U.S. persons" as that term is defined in 8 USC §1324b(a)(3). The term "U.S. persons" includes resident aliens ("green-card" holders) as well as certain refugees, asylum-holders and residents qualifying for temporary residence under the terms of 8 USC §1255a.
Hybrid Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore’s hybrid working policies, from the country in which they are employed.
What We Offer: Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.
We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for “profit-sharing”. Learn more at gore.com/careers/benefits
We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.
Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.
Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.
Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.
Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact
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